The cat I bought for 5,000 yuan died. Who is responsible?

At the end of last month, Mr. Sun purchased a 2-month-old Ragdoll cat through the Internet, but 15 days later, the cat died. For this reason, he demanded full compensation from the seller for the losses, and he has never received the CFA certificate he promised before. He is still coordinating with the seller on this matter, and the problem has not yet been resolved. During the interview, the reporter learned that there are currently many disputes over the consumption of live pets, and some issues deserve attention.

Spent 5,000 yuan to buy a kitten online, but died 15 days later

Mr. Sun was from Guiyang. He had learned through the Internet that Ningbo’s cute pet blog had pet cubs for sale, so he placed an order through the Xianyu platform and purchased a 2-month-old ragdoll cat. According to him, everything was fine when he first received the cat, and he also went to the hospital for a checkup. But 15 days later, the cat suddenly became ill and died.

"At that time, I spent 5,000 yuan to buy this cat. It was originally intended to be used for breeding, and the seller also promised that the cat had a pure bloodline and could issue a CFA certificate, so I placed the order. But the cat died and the CFA certificate I requested was not obtained, so I asked them to refund the full amount or send me another cat of the same breed." Mr. Sun said that his request did not receive a response from the seller, and the matter continued like this. He also complained through various channels, but never received a satisfactory answer.

Everything was normal during the handover, and cross-infection cannot be ruled out.

For this reason, the reporter came to the Ningbo Mengpet BLOG mentioned by Mr. Sun to learn about the situation. Mr. Hu, the head of the agency, told reporters that Mr. Sun did see their information on the Internet. "But we didn't have the Ragdoll cat he wanted, so we contacted a seller in the north and traded it through the Xianyu platform. We only acted as an intermediary. The cat was flown directly from the north to Guiyang without passing through Ningbo." Mr. Hu said that these transaction records can be found, including the flight records at that time.

Mr. Hu said: "This transaction was not conducted by us and Mr. Sun at all. If there is a problem, he should communicate with the seller instead of complaining to us." Mr. Hu told reporters that the kitten had gone through animal quarantine, otherwise it would not have been able to get on the plane. "Xianyu is also a formal platform. Once the buyer signs for it, it means that he approves of the cat's physical condition. It will be difficult to tell the story after 10 days." Mr. Hu also revealed to the reporter a detail he knew. Mr. Sun had raised other cats in his home before, and they had been sick, so the possibility of mutual infection cannot be ruled out. Moreover, there is also the possibility of infection during the process of taking the pet to the hospital for examination. If it can be clear within a week, it will be difficult to tell after half a month.

"At the beginning, we also coordinated with him and the seller, asking Mr. Sun to make more money and ask the other party to send him another cat. However, he insisted on a full refund, so there was nothing we could do." Mr. Hu said that as for the CFA certificate, since it was issued from the United States, due to the epidemic, it will take a little longer, and it is estimated that it will take more than 2 months to get it.

Online pet trading is risky

The CFA certificate is not omnipotent

The reporter learned that the CFA certificate is a certification document issued by a professional pet organization in the United States. It confirms the qualifications of the cat's paternity and is used to show the purity of its bloodline. Generally speaking, if the cat's parents have participated in formal competitions, the offspring produced by their mating can obtain this CFA certificate.

Mr. Li, a senior cat lover, told reporters that in fact, this CFA certificate does not have mandatory legal effects. There will also be institutions in China that issue similar certificates, but the recognition is less common. Only when CFA is widely recognized internationally will it become a document trusted by many cat lovers. However, this kind of certificate can also be forged, and only competition-level cats need to provide this kind of certificate, and ordinary pets do not need it. "Some catteries will have this kind of document to prove that their cats are of pure blood and can be sold at a higher price. Ordinary pet lovers have no need to have these documents unless they are participating in competitions or selling cats." Mr. Li also admitted that this certification process is not very rigorous. Sometimes it is enough to send a video file and judge from the appearance. There is no set of strict measures. Moreover, the certification body is in the United States and uses English, so not all domestic cat lovers can understand or recognize it.

Currently, there are many blind spots in the supervision of the trading of live pets. Neither the market supervision department nor the agricultural and rural departments have complete law enforcement conditions and corresponding law enforcement basis. Under normal circumstances, it can only be handled through coordination.

Relevant professionals remind consumers that if you want to keep pets, it is best to go to qualified offline stores. And you should reserve relevant professional knowledge or seek help from experienced professionals. Don't act on a whim to avoid harm to your pet and financial losses to yourself.